Returns & Refunds

Due to the perishable nature of live plants, we do not accept traditional returns.

However, your satisfaction is important to us.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos of the issue. We will review the situation and work with you to provide a replacement or refund when appropriate. 

Refunds

Approved refunds are issued to the original payment method and may take several business days to process, depending on your payment provider. 

For assistance, please contact our support team using the information on our Contact Us page.